Last updated: 29.06.2026
1. Data Controller
This privacy policy has been prepared by RideAntalya VIP (hereinafter referred to as the "Company") as the data controller within the scope of the Turkish Personal Data Protection Law No. 6698 ("KVKK").
Company Name: [Company name to be added]
Address: Antalya, Turkey
Email: info@rideantalyavip.com
Phone: +90 5XX XXX XX XX
2. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- Creating and managing reservations for airport transfer, hotel booking and tour services
- Using contact information necessary for service delivery
- Flight tracking and transfer coordination
- Processing payments
- Fulfilling legal obligations
- Customer satisfaction surveys and service quality improvement
3. Personal Data Collected
3.1 Identity Information
Name, surname, passport or ID number (only when legally required).
3.2 Contact Information
Phone number, email address, hotel or accommodation address.
3.3 Travel Information
Flight number, arrival/departure times, number of passengers, transfer route, hotel details.
3.4 Payment Information
Payment method preference, billing information. Credit card details are not stored directly by the Company; payment transactions are processed securely through iyzico payment infrastructure.
3.5 Digital Data
When you visit our website, IP address, browser type, device information, cookie data and site usage statistics may be collected automatically.
4. Data Sharing
Your personal data may be shared with the following parties as required for service delivery:
- Drivers providing transfer service (name, phone, hotel/address, flight info)
- Partner hotels and tour operators (reservation details)
- Payment service provider (iyzico — information required for payment processing)
- Authorised public institutions when required by law
5. Data Retention
Your personal data is retained for the period stipulated by relevant legislation or for the period necessary for the purpose for which it is processed. Reservation and accounting records are kept for a minimum of 5 years as required by law. Contact data is retained for 2 years from the last service date. Data is deleted, destroyed or anonymised after the retention period.
6. Data Security
We implement appropriate technical and organisational measures to ensure data security, including SSL encryption, secure server infrastructure, access authorisation controls and regular security updates.
7. Your Rights
Under Article 11 of the KVKK, you have the right to:
- Learn whether your personal data is being processed
- Request information about the processing
- Learn the purpose of processing and whether data is used accordingly
- Know third parties to whom data is transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of data under the conditions set out in Article 7 of the KVKK
- Object to any result arising against you through automated data analysis
- Claim compensation for damages caused by unlawful processing
8. Contact
To exercise your rights, please contact us:
- Email: kvkk@rideantalyavip.com
- Post: [Company address], Antalya, Turkey
Your application will be concluded free of charge within 30 days at the latest.